Terms & Conditions

These Terms and Conditions govern the use of the website of Hotel Princi i Vogël, located in Velipojë, Albania. By using this website, contacting us, or submitting a booking request, you agree to these Terms and Conditions. 1. About Us This website is operated by: Bujana Hoti PF Business Number: K87011003T Address: Rruga Nr. 4, Velipojë, Shkodër, Albania Email: [email protected] Phone: +355 68 201 0811 Website: hotelprincivogel.com 2. Use of the Website You agree to use this website only for lawful purposes. You must not: Use the website in a way that damages, disables, or disrupts it Attempt unauthorized access to our systems, servers, accounts, or data Submit false, misleading, or fraudulent information Use automated tools to scrape, copy, or overload the website Copy website content for commercial use without permission Use the website for unlawful, abusive, or harmful activity 3. Website Information We aim to keep the information on this website accurate and up to date. However, room availability, prices, facilities, images, seasonal services, and local conditions may change. Images on the website are for presentation purposes and may not always represent the exact room assigned to a guest. 4. Booking Requests Submitting a booking request through the website does not automatically confirm a reservation unless the website or our team clearly confirms it. A booking is considered confirmed only when you receive confirmation from us by email, phone, message, or through an approved booking platform. We reserve the right to refuse or cancel booking requests where: Availability is no longer valid Incorrect information was submitted Pricing or availability was displayed incorrectly Payment, if required, was not completed The request appears fraudulent, abusive, or unlawful The request cannot be fulfilled due to operational reasons 5. Prices and Payment Prices may vary depending on room type, dates, number of guests, season, availability, and booking channel. Unless clearly stated otherwise, prices may be shown in EUR, ALL, or another displayed currency. Taxes, tourist fees, service charges, or additional costs may apply depending on the booking channel or confirmed reservation terms. If online payment is introduced on the website, payment terms will be shown during the booking process. 6. Cancellation and No-Show Policy Cancellation terms may vary depending on the room type, rate, season, booking period, or booking channel. The applicable cancellation policy will be communicated before or at the time of booking confirmation. If a guest does not arrive on the confirmed date and has not cancelled according to the applicable policy, the booking may be treated as a no-show and charges may apply. 7. Check-In and Check-Out Check-in and check-out times will be communicated during the booking process, in the booking confirmation, or directly by hotel staff. Early check-in or late check-out may be possible depending on availability and may be subject to additional charges. 8. Guest Responsibilities Guests are expected to: Provide accurate personal and booking information Respect hotel property, staff, and other guests Follow hotel rules and safety instructions Pay for any damage caused intentionally or through negligence Avoid excessive noise, disturbance, or unlawful behavior Use rooms, facilities, and equipment responsibly We reserve the right to refuse service or terminate a stay where a guest behaves abusively, causes damage, violates hotel rules, or creates a safety risk. 9. Children and Families Children are welcome unless otherwise stated for a specific room or offer. Parents or legal guardians are responsible for the safety, supervision, and behavior of minors during their stay. 10. Pets Pets are allowed only if clearly confirmed by the hotel in advance. If pets are accepted, additional rules, restrictions, or fees may apply. 11. Parking, Facilities, and Services Facilities and services may vary depending on season, availability, maintenance, weather, or operational conditions. This may include parking, breakfast, Wi-Fi, air conditioning, cleaning, beach access information, or other services listed on the website. We aim to provide reliable information, but temporary interruptions may occur. 12. External Links Our website may contain links to third-party websites, booking platforms, maps, social media pages, or local services. We are not responsible for the content, privacy practices, availability, or accuracy of third-party websites. 13. Intellectual Property All website content, including text, images, branding, layout, graphics, and design elements, belongs to Hotel Princi i Vogël or is used with permission. You may not copy, reproduce, modify, distribute, or commercially use website content without written permission. 14. Limitation of Liability To the fullest extent permitted by law, Hotel Princi i Vogël is not liable for: Website interruptions or technical errors Inaccurate third-party information Losses caused by incorrect user-submitted information Events outside our reasonable control Indirect or consequential losses Temporary unavailability of services, facilities, or third-party systems Nothing in these Terms excludes liability where it cannot legally be excluded. 15. Force Majeure We are not responsible for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, fire, power outages, government restrictions, strikes, public health emergencies, transport disruptions, war, civil unrest, internet outages, or other events outside our control. 16. Privacy Personal data is processed according to our Privacy Policy. 17. Changes to These Terms We may update these Terms and Conditions from time to time. The updated version will be published on this page with a revised “Last updated” date. 18. Governing Law These Terms and Conditions are governed by the laws of the Republic of Albania. Any disputes will be handled by the competent courts or authorities in Albania, unless otherwise required by applicable law. 19. Contact For questions about these Terms and Conditions, contact: Hotel Princi i Vogël Bujana Hoti PF Address: Rruga Nr. 4, Velipojë, Shkodër, Albania Email: [email protected] Phone: +355 68 201 0811 Website: hotelprincivogel.com